ObraSnap Support

Find answers to common questions about using ObraSnap for your field photo reports and punch lists.

Getting Started & Basic Workflow

Follow these steps to create your first report:

  1. Creating reports: Tap the + button to create a new report and choose your report type (Punch List, Property Documentation, or Before & After).
  2. Creating areas: Inside your report, add areas to organize your photos (e.g., "Kitchen", "Exterior").
  3. Capturing & Importing photos: Tap into an area to take new photos directly from your jobsite, or import existing photos from your iPhone.
  4. Marking up photos: Tap on any photo to add arrows, circles, freehand drawings, text, or to crop it.
  5. Adding notes: Add detailed field notes and observations to any documented item.
  6. Status and priority: In Punch Lists, track issues by marking them as Open, In Progress, or Complete. Add Low, Medium, or High priority if needed.
  7. PDF Preview: Tap the PDF icon to generate and preview your professional report.
  8. PDF export/sharing: ObraSnap Pro users can export, print, or share the generated PDF report via email, messages, or other apps.

Report Types

  • Punch List: Document issues and track them through completion. Great for final walkthroughs.
  • Property Documentation: Create neutral, organized photo records of a property or jobsite.
  • Before & After reports: Document conditions before work begins, add notes about the work performed, and include after photos side-by-side.

Free vs. ObraSnap Pro

Free

  • Up to 3 reports
  • All report workflows
  • Photo capture and markup
  • Business Profile (branding)
  • Full PDF preview

ObraSnap Pro

  • Unlimited reports
  • PDF export and sharing
  • One-time purchase
  • Lifetime access
  • No subscription

Restore Purchases

If you have previously purchased ObraSnap Pro and reinstalled the app or moved to a new iPhone, you can restore your access. Tap the Restore Purchases button on the app's purchase screen to unlock Pro features.

Where is my data stored?

Local device storage: ObraSnap is local-first. Reports and photos are stored directly on your iPhone.

Deleting reports: Because data is stored locally, deleting a report or uninstalling the app will permanently remove that data from your device. We highly recommend exporting your finished PDF reports to keep safe copies of your records.

Contact Support

If you have further questions or need assistance, please contact us at: support@gndsoft.com